Donna, the Unobits assistant
Control Donna for your organization
The organization AI policy — business context, words to avoid and caution level — what is always true whatever the policy, and bringing your own key.
On this page
Admins shape how Donna behaves for the whole organization in Admin → AI: what she knows about the business, words she must never use, and how cautious she is. Each person can also bring their own AI key.
Availability
- Change the AI policy
- the Owner. An Admin’s changes wait in Owner approvals until the Owner accepts them
- Where
- Admin → AI (
/admin/ai)
The AI policy#
| Setting | What it does |
|---|---|
| Business context | What matters most for this business, what to avoid, and where to hand work to people. Donna is given it in every conversation |
| Words to avoid | Words and phrases Donna must not use, such as “cheap, free, guaranteed” — unless she is quoting a customer |
| Caution level | Strict — conservative, avoids risky phrasing, escalates when unsure. Balanced (default) — practical and brand-safe. Open — stays safe without over-warning or over-refusing |
What is always true#
These do not depend on any setting:
- Donna has exactly the access of the person she is helping. See Donna and permissions.
- She changes nothing without approval, and sensitive actions can ask for a password.
- Each action she takes is recorded with who approved it.
Bring your own key#
In the Donna flyout’s Settings, anyone can connect their own AI provider account with an API key, and optionally give Donna their own instruction prompt.
With your own key, your custom prompt replaces Donna’s built-in personality for you. Permissions and approvals stay exactly the same.